The Purpose of the digital workplace

Simply to enable work!

The PURPOSE of the Digital Workplace is to connect users to the applications, data and other people they need to get their work done …

So a GOOD Digital Workplace can be determined by the extent to which it:

• Enables users to be productive
• Functions with low levels of operational friction
• Encourages users to be engaged with their work
• Supports users to become more comfortable and able with digital tools and digitised processes
• Empowers users to develop their digital workplace to meet new business challenges and deliver better outcomes

Therefore … the GOALS of the Digital Workplace team are to deliver a digital workplace experience that:

• Improves user productivity
• Reduces friction in the operational delivery and use of the digital workplace
• Increases users’ engagement with their digital workplace
• Increases users’ skills and abilities with a digital workplace
• Gives users a role in the development of the digital workplace to meet their own business needs and objectives

 So … the STRATEGY of the Digital Workplace team is to work on defined OBJECTIVES that deliver measureable RESULTS against those goals.

Every OBJECTIVE must contribute to meeting one or more of the GOALS. In choosing what to work on and what priority it should be given, the objectives should be assessed according to their contribution to the goals.