The Official Guide to the 1-3-7 Model

A reference model for the modern digital workplace

This is the official guide to my 1-3-7 reference model for the modern digital workplace.

It addresses:

  • “1”: the Purpose of the modern digital workplace
  • “3”: the three Outcome Domains or “experiences” through which we can decide what good needs to look like
  • “7”: the seven Capability Areas that comprise the modern digital workplace.

Start here for the Introduction.

Why … ?

I decided to write this guide after failing to find anything like it that wasn’t compromised by the need of a vendor to sell their stuff or skewed by someone dazzled by the latest wizzy thing.

I work as a Chief Architect for a systems integrator on a large digital workplace services contract. It’s my job to collect all the pieces for solutions that are required and knit them together into something that works for all the stakeholders.

I wanted (needed!) some sort of reference model so it was easier to:

  • describe the current state of the digital workplace that I help to maintain and develop
  • describe desired target states of the digital workplace system and what makes them desireable
  • create accurate gap analyses to define transformation opportunities
  • keep a view of the “big picture”.

So far, my 1-3-7 Model seems to be meeting those needs.

Comments, Questions and Contributions

This is still somewhat of a work-in-progress but if you have any comments or questions then I’d love to hear from you; please do get in contact via the GitHub repo for this site.

If you have something you’d like to contribute then please do contact me


!! Please Note: as of September 2026 this site is still a WORK-IN-PROGRESS !!

This site uses Just the Docs, a documentation theme for Jekyll.